Uniwell NX-5400 service and repair manual
hazel katati wrote on 07/29/2015 @ 03:40:04 am
my uniwell cash register NX-5400 has an error code : ee-01
how can i repair it
how can i repair it
C-tech wrote on 07/29/2015 @ 02:44:22 pm
Hi hazel,
The printer has a problem. Make sure nothing is jammed in it.
The printer has a problem. Make sure nothing is jammed in it.
Ada wrote on 11/03/2016 @ 12:51:40 am
Our cash register uniwellsx6600 is flashing the warning 01 sign. how to troubleshoot this error?
C-tech wrote on 11/03/2016 @ 01:25:46 pm
Hi Ada,
The Uniwell SX-6600 manuals are at the bottom of this page:
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
Each one has a contents preview so you can check to see if it contains the info you need.
The Uniwell SX-6600 manuals are at the bottom of this page:
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
Each one has a contents preview so you can check to see if it contains the info you need.
Rex Zaldy Aytona wrote on 04/03/2017 @ 08:11:31 pm
Good Morning our uniwell nx 5400 has a error, this the error IE-03 please help regarding with this we can't validate the receipt with this error somebody has a code to this error??
C-tech wrote on 04/03/2017 @ 11:00:53 pm
Hi Rex,
You haven't signed on with your Clerk PIN number. The machine must have an operator logged on at all times during use. See your manager if you don't know the sign on PIN number. If it has been lost, another can be programmed. There are operation and programming manuals here:
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
You haven't signed on with your Clerk PIN number. The machine must have an operator logged on at all times during use. See your manager if you don't know the sign on PIN number. If it has been lost, another can be programmed. There are operation and programming manuals here:
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
Phil wrote on 06/07/2017 @ 09:53:29 pm
Hi! Our ecr has error e-99 .how to fix this?
C-tech wrote on 06/10/2017 @ 09:05:14 pm
Hi Phil,
I've never seen E-99. There is no listing for it. Please see a dealer as it may be a hardware error.
I've never seen E-99. There is no listing for it. Please see a dealer as it may be a hardware error.
Eagle Falls` wrote on 06/29/2017 @ 02:07:09 am
My Uniwell NX-5400F cash register is showing EE-99 dont know how to remove it please assist
C-tech wrote on 06/30/2017 @ 04:22:32 am
Hi Phil and Eagle Falls,
I have looked deeper into EE-99 and it looks like it is a loss of program error. Your internal rechargeable battery may have gone flat if left turned off too long. It will need to be re-programmed. We have the NX-5400 programming manuals here
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
I have looked deeper into EE-99 and it looks like it is a loss of program error. Your internal rechargeable battery may have gone flat if left turned off too long. It will need to be re-programmed. We have the NX-5400 programming manuals here
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
Daryl Gocela wrote on 01/09/2018 @ 11:16:07 pm
hi! our uniwell cash register NX-5400 has an error code : ee-01
how can i repair it ? we have checked but there is no jammed in it .
how can i repair it ? we have checked but there is no jammed in it .
C-tech wrote on 01/10/2018 @ 12:15:04 am
Hi Daryl,
The printer either is not turning due to something stuck in it or it is not able to sense rotation. If you are not familiar with electro mechanics, take it to a dealer to have the printer tested. Otherwise, check all sensors and motor windings, connections to printer etc.
The printer either is not turning due to something stuck in it or it is not able to sense rotation. If you are not familiar with electro mechanics, take it to a dealer to have the printer tested. Otherwise, check all sensors and motor windings, connections to printer etc.
Thomas fuchs wrote on 11/23/2018 @ 10:53:43 pm
Have an CID error how can I fix it
C-tech wrote on 11/24/2018 @ 08:46:54 pm
Hi Thomas,
CID usually refers to cash in drawer. Someone may have declared the wrong cash amount when running a report. Make sure your cash amount is equal to the cash sales you put through the machine. If you want to change the programming for cash in drawer, see the programming manual https://the-checkout-tech.com/manuals/cashregisters/Uniwell_NX-5400_type_01_programming_manual.html
CID usually refers to cash in drawer. Someone may have declared the wrong cash amount when running a report. Make sure your cash amount is equal to the cash sales you put through the machine. If you want to change the programming for cash in drawer, see the programming manual https://the-checkout-tech.com/manuals/cashregisters/Uniwell_NX-5400_type_01_programming_manual.html
Gillian wrote on 02/20/2019 @ 02:11:09 am
Hi I cannot take a Z report and warning #46 is showing. How do I fix this?
C-tech wrote on 02/20/2019 @ 12:38:33 pm
Hi Gillian,
Go back to REG mode and make sure you have finished any sales. This error is normally caused by an unfinished transaction.
Go back to REG mode and make sure you have finished any sales. This error is normally caused by an unfinished transaction.
Cookie wrote on 02/18/2020 @ 06:45:56 pm
I have a CE 65 error message on a Uniwell 5400F Cash Register. How can I fix this?
C-tech wrote on 02/20/2020 @ 04:23:33 pm
Hi Cookie,
Check your scanner. No communication is possible with it.
Check your scanner. No communication is possible with it.
ZAMANI wrote on 02/25/2020 @ 05:40:51 am
my uniwell cash register NX5400F has an error code 1E-03
C-tech wrote on 02/25/2020 @ 06:44:51 pm
Hi Zamani,
You haven't signed on with your Clerk PIN number. The machine must have an operator logged on at all times during use. See your manager if you don't know the sign on PIN number. If it has been lost, another can be programmed. There are operation and programming manuals here:
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
You haven't signed on with your Clerk PIN number. The machine must have an operator logged on at all times during use. See your manager if you don't know the sign on PIN number. If it has been lost, another can be programmed. There are operation and programming manuals here:
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
Maureen wrote on 04/22/2020 @ 11:36:14 pm
NX 5400 shows error E99, how do I reset system please
If it is the battery how can I check this before trying to reset system
If it is the battery how can I check this before trying to reset system
C-tech wrote on 04/23/2020 @ 04:12:07 am
Hi Maureen,
The battery is usually internal. you would need to dismantle the register and measure it with a multimeter. If the battery is replaced, the whole machine will need reprogramming. Unless you are familiar with electronics, its best to have a dealer look at it.
The battery is usually internal. you would need to dismantle the register and measure it with a multimeter. If the battery is replaced, the whole machine will need reprogramming. Unless you are familiar with electronics, its best to have a dealer look at it.
Jordan wrote on 06/14/2020 @ 04:59:30 pm
....hi...my NX-5400 has an error I can't operate it just show ;;;;;;;;;;;;;;;;;;;;; how can I fixed it....
C-tech wrote on 06/16/2020 @ 03:44:19 pm
Hi Jordan,
Have the battery checked and replaced if necessary
Have the battery checked and replaced if necessary
TONY C wrote on 08/26/2020 @ 12:54:54 am
I HAVE A NX5440 After programming the PLU on the barcode.
When trying to make a cashsale with the bar code it gives me a error code E151
Can you please assist?
When trying to make a cashsale with the bar code it gives me a error code E151
Can you please assist?
C-tech wrote on 08/26/2020 @ 03:42:23 am
Hi Tony,
Sorry, we don't have information for an NX5440
Sorry, we don't have information for an NX5440
Josh wrote on 09/23/2020 @ 08:19:50 pm
Our uniwell nx 5400 has an error it was displaying h-01. how to fix it?
Josh wrote on 09/23/2020 @ 08:48:33 pm
Our uniwell nx 5400 has an error it was displaying h-01. how to fix it?
C-tech wrote on 09/24/2020 @ 05:48:36 pm
Hi Josh,
I haven't seen h-01 before but error 1 is often caused by a printer fault. Make sure it isn't jammed
I haven't seen h-01 before but error 1 is often caused by a printer fault. Make sure it isn't jammed
Lea_0821 wrote on 08/10/2021 @ 10:00:01 pm
My Uniwell nx5400 cannot validate the amount.
Tony wrote on 08/31/2021 @ 04:18:10 am
When I go to print an X report it comes up as KP ERROR, I would like to know why
Tony wrote on 08/31/2021 @ 08:27:45 am
When I go to print an X report it comes up as KP ERROR, I would like to know why
C-tech wrote on 08/31/2021 @ 07:09:05 pm
Hi Tony,
It is trying to print to your kitchen printer and is unable to print. Check the connection to your kitchen printer. If you don't have a kitchen printer connected, you may have a programming error or you are printing the X report incorrectly
It is trying to print to your kitchen printer and is unable to print. Check the connection to your kitchen printer. If you don't have a kitchen printer connected, you may have a programming error or you are printing the X report incorrectly
marc wrote on 09/15/2021 @ 06:54:06 am
i rang off the z report for end of day, the paper jammed and is unreadable . when i tried to print it again the paper was all zeros. is there a way to bring the daily report back up so i can reprint .
C-tech wrote on 09/15/2021 @ 05:54:45 pm
Hi Marc,
No, it resets after printing. However, it should print on both left and right (receipt and journal) paper rolls, so you will have two copies of it. Just use the other copy
No, it resets after printing. However, it should print on both left and right (receipt and journal) paper rolls, so you will have two copies of it. Just use the other copy
DANIE wrote on 01/31/2023 @ 01:00:23 am
HI CANT DO A STOCK CLEARENCE ON MY 5400 (Z42) AND ALSO I CANT ADD ANY STOCK(406 X)
Pat wrote on 05/25/2023 @ 09:33:46 pm
I went to print a receipt by pressing the "buffer print" button, instead I hit the "message" button. Now I am locked out. can anyone help?
C-tech wrote on 05/28/2023 @ 04:45:16 am
Hi Pat,
It sounds like you have pressed the cooking message button. It hasn't locked you out. You are now expected to enter that message. To exit the message, press enter button.
It sounds like you have pressed the cooking message button. It hasn't locked you out. You are now expected to enter that message. To exit the message, press enter button.
parool karsan wrote on 12/12/2023 @ 05:13:05 am
How do i clear a EE-99 error
on the uniwell electronic cash register
on the uniwell electronic cash register
C-tech wrote on 12/12/2023 @ 03:20:24 pm
Hi Parool,
It's usually caused by a loss of program error. Your internal rechargeable battery may have gone flat if left turned off too long, or the battery may be faulty. It should be changed by your dealer every 5 years. It will need to be re-programmed. We have the NX-5400 programming manuals here
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
It's usually caused by a loss of program error. Your internal rechargeable battery may have gone flat if left turned off too long, or the battery may be faulty. It should be changed by your dealer every 5 years. It will need to be re-programmed. We have the NX-5400 programming manuals here
https://the-checkout-tech.com/manuals/cashregisters/Uniwell1.php
Rosa wrote on 01/07/2024 @ 06:35:09 am
My NTS electronic cash register is showing EE-99 and none of the buttons are working and the key is not changing
Eduardo wrote on 05/10/2024 @ 09:43:27 am
hola. Necesito el bios dump (firmware) de NX5400 (impresora matriz de puntos). Muchas gracias.
Eduardo wrote on 05/10/2024 @ 09:44:09 am
Hello. I need the bios dump (firmware) for NX5400 (dot matrix printer). Thank you so much.
Eduardo wrote on 05/10/2024 @ 10:16:42 am
hola. Necesito el bios dump (firmware) de NX5400 (impresora matriz de puntos). Muchas gracias.
Eduardo wrote on 05/10/2024 @ 10:46:49 am
hola. Necesito el bios dump (firmware) de NX5400 (impresora matriz de puntos). Muchas gracias.
Eduardo wrote on 05/10/2024 @ 12:43:48 pm
hola. Necesito el bios dump (firmware) de NX5400 (impresora matriz de puntos). Muchas gracias.
C-tech wrote on 05/11/2024 @ 01:43:50 am
Hi Eduardo,
Sorry we do not have firmware. It is different around the world, so we could not hold so much. You need to see a dealer for this.
Sorry we do not have firmware. It is different around the world, so we could not hold so much. You need to see a dealer for this.
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