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Manuals and Support for Cash Registers and Scales
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 Post subject: Error code on
PostPosted: Fri Jan 28, 2011 1:32 am 
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Joined: Fri Jan 28, 2011 1:29 am
Posts: 4
Hi all Im getting an error code 6-3 on my ER-2595 No keys work just shows the 6-3 on the main screen... Any Ideas? :o


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 Post subject: Re: Error code on
PostPosted: Sat Jan 29, 2011 1:45 am 
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Joined: Sun Oct 04, 2009 1:00 am
Posts: 222
Are you sure it is an error code? It is unusual to have a "-" between the numbers. This is usually time display.
If you press clear (CL), does it go away? If you press the numeric buttons, can you see numbers on the display?
I would say it sounds like it might have a faulty or flat battery. Has it been turned off for a while?


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 Post subject: Re: Error code on
PostPosted: Sat Feb 05, 2011 4:52 pm 
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Joined: Fri Jan 28, 2011 1:29 am
Posts: 4
Good thinking it has been turned off for well a few years... I didnt know it had a battery:) Where would I find it?
Thanks SO much for your ideas :mrgreen:


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 Post subject: Re: Error code on
PostPosted: Sat Feb 05, 2011 5:04 pm 
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Joined: Fri Jan 28, 2011 1:29 am
Posts: 4
Well I got the Recipt printer to make noise and the 6-3 is gone... now it says E 6 over to the far left of the screen :) Looking better anyway something different


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 Post subject: Re: Error code on
PostPosted: Sun Feb 06, 2011 12:00 am 
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Joined: Sun Oct 04, 2009 1:00 am
Posts: 222
If it has been off for that long, the memory backup battery will be completely stuffed, so it will need changing, then the machine will need a full reset. You will see all sorts of errors because the memory is full of rubbish at the moment.
The battery will be an internal rechargeable one (some had AA batteries under the paper rolls but I think this model will have an internal one).
You will also need a service key. This key can turn past the program mode to where there is nothing written.
A dealer or technician will need to solder the new battery in, then you use the service key to memory clear it.
If you don't feel confident, take it in to a dealer.


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 Post subject: Re: Error code on
PostPosted: Sun Feb 06, 2011 8:30 pm 
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Joined: Fri Jan 28, 2011 1:29 am
Posts: 4
WOW Great Info It all makes sence to me:) Ill look @ a dealer to see what I can do....
Thanks for all your info :)


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 Post subject: Re: Error code on
PostPosted: Mon Feb 07, 2011 10:52 pm 
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Joined: Sun Oct 04, 2009 1:00 am
Posts: 222
No Problem. Happy to help


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