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| TK1550 Z report https://the-checkout-tech.com/forums/viewtopic.php?f=5&t=467 |
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| Author: | tjcarothers [ Tue Nov 19, 2013 12:53 pm ] |
| Post subject: | TK1550 Z report |
Hi, I am pretty handy with the programming of the TK1550. However, I use 3 tax rates, but cannot figure out how to get tx3 and ta3 to print on the x/z reports. Thanks in advance for any help. TJ. |
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| Author: | TheCheckOutTech [ Tue Nov 19, 2013 8:38 pm ] |
| Post subject: | Re: TK1550 Z report |
There isn't normally a setting to turn them off. Make sure you are selling a product linked to tax3 for that day or it will not print. To double check, sell an item with a tax 3 link. Print a receipt and make sure tax3 prints on the receipt. Lastly, print a report and see if it still does not print. |
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| Author: | tjcarothers [ Wed Nov 20, 2013 12:00 am ] |
| Post subject: | Re: TK1550 Z report |
Thanks for the reply. Did a sale, receipt shows T3 under item. (it is a tax free sale, so no tax was applied) Printed an X, and the TA3/TX3 does not print. TJ. |
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| Author: | TheCheckOutTech [ Wed Nov 20, 2013 9:00 am ] |
| Post subject: | Re: TK1550 Z report |
That sounds like it might be the problem. The Z report will normally skip zero balances. If you don't have a value for that day, it shouldn't print. It saves paper. Do your other two taxes show a zero amount on the report? |
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| Author: | tjcarothers [ Mon Nov 25, 2013 1:20 pm ] |
| Post subject: | Re: TK1550 Z report |
Hi, Tax 1 is 8.7% Tax 2 is 0%(non-tax food items) Tax 3 is 0%(non-tax prepaid card sales) Z report shows all numbers under TA1/TX1, TA2/TX2 (even if no sales), but won't show TA3/TX3 even when there is a sale. We had a TK1550 thru a credit card company once (no longer), and it showed TA3/TX3 as well as the other two. I am stumped. TJ. |
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| Author: | TheCheckOutTech [ Tue Nov 26, 2013 9:51 am ] |
| Post subject: | Re: TK1550 Z report |
Hmm, ok. Firstly, I'd check the tax status of tax 3. Turn key to PGM and press 3 then press subtotal twice. It will print out a programming list. Look down the list until you see the taxes. Make sure the tax 2 setting is the same as tax 3 (especially the 5000 number e.g 5003) |
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| Author: | tjcarothers [ Sun Dec 29, 2013 4:31 pm ] |
| Post subject: | Re: TK1550 Z report |
Hi, Sorry this reply took so long. Our busy season, ya' know. I printed the programming report, and only tax1 and tax2 showed up. Cool, I said, and reprogrammed tax3. Did a transaction, and still nothing. I am stumped. TJ. |
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