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Manuals and Support for Cash Registers and Scales
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PostPosted: Mon Jul 18, 2011 2:11 pm 
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Joined: Mon Jul 18, 2011 2:05 pm
Posts: 1
Hi,
we have a tec ma 1300 and its complete manuel. However we can't find the solution to our problem. the receipt doesnt print... the switch in on, it prints a z and I can print a receipt after the transaction. But what we would like is to have a receipt printed automatically with every transaction.
can somebody help me?
thanks :D


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PostPosted: Tue Jul 19, 2011 8:38 pm 
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Joined: Sun Oct 04, 2009 1:00 am
Posts: 222
If you have the receipt switch set to 'on' then I'd say you have a faulty receipt switch or it has been disconnected inside. Try rapidly moving the switch back and forth a few times to try to clean the contacts a bit (sometimes a lubricant spray in the switch such as WD40 can help). Also, try putting slight pressure on the switch while in 'on' mode and then try a transaction. This is all I can think of since I have never seen a setting that over-rides the switch


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